Solei + Co. Policies

 

Please review our cancellation/return policies. If you have further questions please see our FAQ page. If you cannot find the answer to your question on our site, please call (253) 447-7578

or email us at info@soleidayspa.com

Cancellation: 

Please give at least a 24 hour notice prior to rescheduling. Our staff is eagerly awaiting your arrival, and has prepared products and the room just for you. We regard your time as important and valuable, so we reserve your treatment spot solely for you and no one else. A credit card is required to hold your spot as we cannot have clients during your time and will miss out on services if you do not show up. We understand that unforseen emergencies happen, and the spa manager will review each charge at her discretion. 

We will not charge your credit card except in the time of a no-show, which will be a 50% charge. We will make every effort to remind you of your appointment time and reschedule if necessary.

Product Refund: 

All product returns are valid for exchange or in-store credit only within 30 days of purchase.

*Products up for exchange must be unopened unless shown proof of allergic reaction.

Service Refund: 

About Us

Solei Day Spa is Lakeland's ultimate award-winning Spa destination! Offering an extensive menu of unique services varying from specialized Massage, Skin Care, Scrubs, Wraps 

Full Body Waxing, Eyelash Enhancements and exclusive Spa parties, Solei has it all! 

 

Each treatment room is beautifully decorated, cozy and inviting, with soothing aromas emerging from behind each doorway,

giving just a hint of the luxurious treatments that are being imparted upon each visitor. ​

 

We wants every client to feel as if they are at a close friends house who just so happens to give fantastic spa treatments! 

At Solei We Only Ask This Of You: Be Here. Be Well. Be You.

Locations

Lakeland- 1418 Lake Tapps Pkwy SE,

Suite C-104

Auburn, WA, 98092

Open Mon-Thurs 9-9pm, Fri-Sun 9-7pm

(253) 447-7578

Sumner Boutique- 1202 Main St.

Suite 100

Sumner, WA, 98390

Open Wed-Sun 10-4pm

(253) 750-3656

*Sumner is open for retail only, full spa set to open late at a later date*

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