Health & Safety

 

Read on for more information regarding Solei & Co's Health & Safety Policies as well as updates regarding the measures we take to protect Solei Day Spa during Covid-19. If you cannot find the answer to your question on our site, please call (253) 447-7578 or email us at hello@soleidayspa.com

Temporary Closure Extended Until May 4th, 2020

April 3rd, 2020: Per the State Mandate, Solei Day Spa will remain closed until May 4th, 2020, or until further notice. Until we have a set date to reopen, we are putting a hold on the booking of new appointments. We are working tirelessly to remove all scheduled appointments through May 4th, with all cancellation fees waived, of course. We will be contacting everyone to reschedule as soon as we are cleared to open. You can still connect with your regular Esthetician or Massage Therapist by setting up a virtual consultation! They can recommend products from our skin care drop shipping program, explore stress relieving techniques you can do at home, and answer any of your health and wellness questions.  Email hello@soleidayspa.com to set up your virtual consultation. In the meantime, shop your favorite PCA, Bioelements and FarmHouse Fresh skin care products from Solei Day Spa online here.

Online Booking Temporarily Disabled

April 1st, 2020: Online Booking temporarily disabled until we get a confirmed re-opening date. Thank you for your continued support. In the meantime, shop your favorite PCA and FarmHouse Fresh skin care products from Solei Day Spa online here.

Temporary Location Closures Until Further Notice

March 16, 2020

 

Hello, Solei Family!

 

Oh boy. What an unsettling time we are in right now. 

I’m sure you are all feeling more than a little anxious, blindsided and stressed. Like you, we have been following the news closely as it changes every day, hour, minute. It seems that the inevitable is happening, however strange that statement is - as per Governor Jay Inslee’s mandate effective today, March 16th, we are to stop giving treatments until April 9th at the earliest.  In order to comply with the health crisis directives, we will be temporarily closing our treatment room doors. 

 

It’s hard, because our entire business is about helping people like you ease the burden of the outside world and to give you a small but much needed reprieve. Here at Solei, we employ just over 25 amazing, powerful women who (if I’m being completely honest) are pretty shook and scared. We are unable to give each other hugs, cheek kisses and secret handshakes to support each other and that’s incredibly hard. I’m sure this same story is told everywhere- we are a small company and we rely on other people who love and support the business to give us the revenue so that we can support our own families, provide fun activities and make memories. From the bottom of Solei’s heart, we love and cherish our clientele - you are also our families. If anything, this has made me stop and realize how blessed we have been to be in the Lakeland (and now the Sumner) communities. You have done so much for us. So thank you, thank you, thank you for your continued support and air hugs - it means more than you know. 

 

So let’s not stay in the shadow of fear - just as the sun rises every day, so will Solei. Even though we aren’t able to physically give you the treatments, we thought you might want to take a little of the spa home with you. We would love to bring Solei into all of your homes, so here are some ways you can still support our small business.

 

1. GIFT CERTIFICATES 

We won’t be closed forever and would love for you to come see us when we open our doors again! I’m pretty sure a massage or skin service will be a much needed treat after going through all of this.

Visit our website at www.soleidayspa.com for gift certificate options or to book an online appts. for after April 1st. Please understand if the directive extends, we will have to reschedule until the approved time. You can also purchase a GC at our Sumner location. 

 

2. SOLEI AT HOME

As we speak, we are putting amazing boxes together to have a little spa day at home! We will have them at the Sumner boutique and also offer shipping or delivery for anyone unable to leave their homes. Everything will be sanitary and will follow our strict health code. Bring a little joy to your life with bath treats, hand treats and more! We will be posting on social media, so stay tuned!

3. SKIN CARE DROP SHIP

*Coming Soon! Order your favorite skin care essentials through Solei Day Spa and get them shipped right to your door! Get your favorite skin care products without leaving your house and support small business. Yay!

See our shop page for more info. 

 

4. SOCIAL MEDIA

Follow us on our social media pages to see what fun things we are planning!

 Instagram: @soleidayspa, @soleisoho | Facebook: @soleidayspa.lakeland 

 

Again, thank you for your words of encouragement, endless support and patronage. We will rise together, like the sun, and be stronger. 

 

Love, health and strength to you all,

Jenni Shires, Owner

Solei & Co.

Appointments:

We recommend booking your appointments in advance so that we are able to accommodate your specific scheduling requests. However, walk-ins are welcome depending on therapist availability. Credit cards are required to hold all appointments.

Spa Etiquette:

To ensure the serenity of the spa, we kindly ask that you silence your cell phone upon arrival, and that small children do remain at home. Spa guests must be at least 13 years old to receive services and must have adult permission if under 18.

Gift Cards:

Gift cards sales are final and non-refundable.

Discounted Gift Certificates cannot be used on the date of purchase. Gift cards do not expire. Purchase amounts that exceed the value of the tendered Gift Card will require an additional payment for the balance due.

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Lakeland- hello@soleidayspa.com • 1418 Lake Tapps Pkwy. S E. Suite C104, Auburn, WA 98092 • (253) 447-7578

Sumner- hello@soleidayspa.com • 1202 Main Street, Suite 100,  Sumner, WA 98390 • (253) 750-3656