Before Your Appt
The following will be required until further notice due to OSHA and State guidelines.
March 12, 2022 Mask Policy Update:
At Solei & Co., we are dedicated to keeping our employees and guests safe and we remain committed to reaching the highest standards of all public health guidelines.
As of Saturday, March 12th, the indoor mask mandate will be lifted in the state of WA, including all of Pierce County.
Masks will no longer be required in most of the spa! Clients and employees are welcome to be mask free in our boutiques, sanctuary, hallways, and in all esthetic and nail services.
Masks must still be worn in our massage treatment rooms by our clients and employees as these rooms are considered "health room settings" by the WA State Dept of L&I. Masks will be provided in the room if you forget yours!
If you are more comfortable wearing a mask, please do! If you would like your therapist to wear a mask,
just ask. We are happy to accomodate!
Hand washing is required before each service. Please stop by the restroom to do so. Sanitizer will also be provided as you walk in the door at our sanitation station.
Please arrive 15 minutes early to your appointment and contact us asap if you are going to be late. Because of the strict sanitation protocols, our schedule is very tight.
Please come to your appointment alone. If you are not alone, your guest will need to remain outside of the building DO NOT bring children or friends to your appointment. Only the client receiving the service is allowed.
If you’ve been sick or been in contact with someone sick within the last two weeks before your appointment, please reschedule in a timely manner.
We are happy to be able to offer spa robes before your massage and facial treatments again! For spa appointments 60 minutes or longer, please enjoy our cozy spa robes and unwind before your appointment in our spa sanctuaries. (Please note: Masks are required in our spa sanctuaries at all times). For waxing, permanent cosmetics and treatments under 60 minutes, please wait in our comfortable boutique until your Therapist comes to greet you for your appointment.
If you are paying with cash, please have exact change (this will limit all points of contact between you and GS). If paying with a card, the GS coordinator will be cleaning the device used after every purchase to ensure proper sanitation protocols.
We will be cleaning, sanitizing and following our new guidelines before, during and after each service. Please be patient with us, as this process is new to us and cannot be rushed. This lengthy procedure is to ensure your safety as well as ours.
We love you, but we can't hug you! Let's keep each other safe and flatten the curve.
Please know that these policies and procedures have been carefully thought out and while they may not be very convenient, they are necessary for the safety of everyone. We understand everyone has their own views about the situation at hand and we ask you respect Solei’s position to follow the law and guidelines that have been placed upon us.
These policies may be subject to change.
Thank you for the continued support and for your gracious understanding during this most interesting time! If you have any questions please feel free to ask us at any time.
(253) 447-7578 Lakeland
(253) 750-3656 Sumner
Solei & Co. COVID CHECK-IN INSTRUCTIONS
Sumner Address: 1202 Main St, Suite 100, Sumner, WA
Lakeland Address: 1418 Lake Tapps Pkwy SE, Suite C-104, Auburn, WA, 98092
Please arrive 15 minutes early prior to your appointment- Come on in!
Per state order: Facial coverings are required for massage services while in the treatment room only. Masks will be provided in the room if you forget yours! Clients and employees are welcome to be mask free in our boutiques, sanctuary, hallways, and in all esthetic and nail services.
For 60+ minute spa services, please take a seat in our spa sanctuary to unwind before your spa service. (Now available at both Solei & Co. locations!) For waxing, permanent cosmetic services and spa treatments under 60 minutes, please wait in our relaxing boutique and your spa therapist will get you for your appointment.
Sanitize your hands for at least 20 seconds before your appointment