Safety Guidelines

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• Hand washing is required before each service. Please stop by the restroom to do so. Sanitizer will also be provided as you walk in the door at our sanitation station.
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• Please arrive 15 minutes early to your appointment and contact us asap if you are going to be late. Because of the strict sanitation protocols, our schedule is very tight.
   

• Please come to your appointment alone. If you are not alone, your guest will need to remain outside of the building DO NOT bring children or friends to your appointment. Only the client receiving the service is allowed.
   

• If you’ve been sick or been in contact with someone sick within the last two weeks before your appointment, please reschedule in a timely manner.
   

• We are happy to be able to offer spa robes before your massage and facial treatments again! For spa appointments 60 minutes or longer, please enjoy our cozy spa robes and unwind before your appointment in our spa sanctuaries. (Please note: Masks are required in our spa sanctuaries at all times). For waxing, permanent cosmetics and treatments under 60 minutes, please wait in our comfortable boutique until your Therapist comes to greet you for your appointment.
   

• If you are paying with cash, please have exact change (this will limit all points of contact between you and GS). If paying with a card, the GS coordinator will be cleaning the device used after every purchase to ensure proper sanitation protocols.
   

• We will be cleaning, sanitizing and following our new guidelines before, during and after each service. Please be patient with us, as this process is new to us and cannot be rushed. This lengthy procedure is to ensure your safety as well as ours.

• We love you, but we can't hug you! Let's keep each other safe and flatten the curve.

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Please know that these policies and procedures have been carefully thought out and while they may not be very convenient, they are necessary for the safety of everyone. We understand everyone has their own views about the situation at hand and we ask you respect Solei’s position to follow the law and guidelines that have been placed upon us. 

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These policies may be subject to change.

Thank you for the continued support and for your gracious understanding during this most interesting time! If you have any questions please feel free to ask us at any time.

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(253) 447-7578 Lakeland

(253) 750-3656 Sumner

hello@soleidayspa.com