Solei & Co. Careers

Apply at Solei. We're awesome.

Apply!

Solei & Co. - be here. be well. be you.

Solei & Co is a leading spa company with two locations in the Pacific Northwest - our first day spa is conveniently located in the Lakeland Hills community of Auburn and has been open for almost 12 years. We are also excited to announce the opening of our brand new second location - a 5300 sq ft premier day spa in beautiful, historic downtown Sumner.

Location Spa Manager

 

 

We are actively looking for a Spa Manager to join our growing team!

 

Our Solei Soulmates radiate wellness, positivity, and growth. We are a family of spa professionals dedicated to improving the lives of others while also rising to our own personal and professional callings. We work as a team to bring the very best spa experience possible to our guests.

 

We are excited to invite new members to our team but we are choosy! If this sounds like you, we would love to hear from you!

 

Our team is at the core of our success and our spa manager will be an ambassador of our culture and values. If you are a highly motivated, energized and self- driven individual with the ability to ensure the delivery of a superior level of customer service and promote the sales and service culture through coaching, guidance and staff motivation then this is the opportunity you’ve been waiting for. Join our team and work for a company where you feel valued and appreciated.

Michelle Manager Photo Haley.JPG

You:

  • Are a seasoned leader with experience in the spa industry, preferably a current or former Licensed Massage Therapist or Licensed Esthetician

  • Demonstrate a sincere customer focus and true appreciation for the guest experience

  • Are warm and easy-going

  • Constantly strive to increase your knowledge and skills

  • Promote and foster a happy, healthy, fun, and productive work environment at all times.

  • Are open to feedback and love to learn

  • Are as comfortable with operational tasks as you are with people skills

  • Thrive in a busy, high-demand environment 

  • Adaptable to client’s and employee’s individual needs

Job Duties and Responsibilities:

  • Manage all Solei & Co. spa staff

  • Recruiting, hiring, training, retaining, developing, scheduling, reviewing, disciplining, and terminating staff. Provide guidance and support and be a team leader.

  • Develop, oversee and/or directly manage staff training and ensure training is thorough and occurring on a regular basis.

  • Ensure consistent staff knowledge and performance.

  • Delegate daily work tasks and projects and monitor the work of all staff to ensure quality control. Ensure staff is productive.

  • Work with staff to resolve issues, always giving consideration to what the spa guests deem appropriate. Handle any guest that the staff is unable to assist.

  • Perform staff evaluations and coaching meetings. Provide feedback and coach employees on ways to improve their performances and establish goals. Follow up with employees to evaluate progress and ensure improvement.

  • Respond to staff questions and inquiries.

  • Establish, communicate and reinforce Company policies, procedures and standards with the staff.

  • Monitor staff performance and measurable results, and manage individual performance.

  • Keep accurate staff performance records to ensure job performance accountability. Handle and track all staff tardiness, sick days and absenteeism.

  • Oversee the spa operations including the event and education space, sanctuary, relaxation rooms, sauna, steam and treatment rooms.

  • Keep accurate records of services rendered. Deposit funds to accounting on a daily basis.

  • Ensure continual growth of sales and strive to meet monthly revenue goals. 

  • Monitor the schedule and staffing levels to meet business demands.

  • Oversee stock of inventory and supplies and ensure orders are placed as needed. Verify deliveries are received.

  • Establish and secure reliable vendor relationships for supplies. Obtain quotes and prepare cost comparisons as necessary. Ensure lowest pricing is always negotiated and obtained. Act as liaison between vendors.

  • Evaluate, take action and close the loop on all feedback. 

  • Handle timesheet corrections, time off approvals and the proper review and approval of bi-weekly staff timesheets by payroll deadline.

  • Provide a safe and healthy workplace for all employees at all times..

  • Work closely with the management team and owner, fostering open communications and collaboration.

  • Be open and approachable and resolve every situation inherited, not passing it along, whenever possible.

  • Follow up on any situation that is not fully resolved at the time of the initial request.

  • Respond promptly to all email and voicemail correspondence.

  • Maintain a positive working relationship with all contacts, always being helpful and courteous.

  • Dress professionally and adhere to Company appearance standards at all times. 

  • Attend, support, develop and/or conduct company training sessions and department meetings. Attend outside training sessions as needed. 

Advantages of Working at Solei:

  • Growing, award-winning day spa with loyal clients

  • Summit spa company

  • High-demand and high volume

  • Appointment bookings provided by friendly Front Desk Staff and online

  • Set Schedules

  • Fun, professional team

  • Employee contests and awards

Benefit Package:

  • Excellent and competitive wage package

  • Growth opportunities for wage increase

  • Free Continuing Education Classes

  • Licensing fees paid

  • Professional Development and coaching

  • Employee discount on services and products

  • Employee discount with Salon next door

  • Free Massage/Facial after 90 days introductory period Based on level system for quantity per quarter

Requirements:

  • Current or recently licensed spa practitioner

  • Minimum 2 years management experience in a high volume, guest-service based company

  • Knowledge of Google Suite

  • Flexible work schedule, including evenings and weekends, and ability to work 40 hours

  • Professional in technique, appearance and demeanor

  • Customer service oriented with an upbeat, happy personality

  • Strong verbal and written communication skills

  • Experience with Summit Salon Business Center preferred

***Updated Jan 4th, 2021***

***Updated Jan 4th, 2021**

***Updated Jan 4th, 2021*

Licensed Massage Therapist

 

We are actively looking for Licensed Massage professionals to join our growing team!

 

Our Solei Soulmates radiate wellness, positivity, and growth. We are a family of spa professionals dedicated to improving the lives of others while also rising to our own personal and professional callings. We work as a team to bring the very best spa experience possible to our guests.

 

We are excited to invite new members to our team but we are choosy! If this sounds like you, we would love to hear from you!

.

Job Duties and Responsibilities:

  • Provide professional and engaging wellness therapies and massage treatments to our clients

  • Perform in-depth consultations before treatments to provide the highest level of care

  • Direct guests on aftercare protocols

  • Manage a professional social media page to attract new clients, and engage and educate existing clients

  • Work the Summit system for goal setting

  • Keep a clean and stocked room, abide by all Company sanitation practices

  • Acknowledge and respond to guest questions, needs and expectations

  • Suggest and promote add-on services, upgrades, and retail products

  • Uphold hygiene standards and follow health and safety regulations

  • Always act as part of a high performing team, giving and receiving feedback willingly

  • Learn new modalities and treatments as instructed by the Company

  • Maintain Washington State licensing

  • Apply best practices and be up to date with market trends

  • Adhere to the Company’s dress standards

You Are:

  • A licensed massage professional with a passion for spa treatments and therapies

  • Committed to your massage career

  • Warm and easy-going

  • Constantly striving to increase your knowledge and skills

  • Motivated to set and achieve goals (services, rebooks, products sales, etc.)

  • Open to feedback and love to learn

  • Excited to offer professional recommendations (retail sales) to our guests

  • Thrive in a busy, high-demand environment 

  • Adaptable to client’s individual needs

Advantages of Working at Solei:

  • Growing, award-winning day spa with loyal clients

  • Summit spa company

  • High-demand and high volume

  • Appointment bookings provided by friendly Front Desk Staff and online

  • Set Schedules

  • Fun, professional team

  • Employee contests and awards

Benefit Package:

  • Excellent and competitive wage package

  • Growth opportunities for wage increase

  • Free Continuing Education Classes

  • Licensing fees paid

  • Professional Development and coaching

  • Employee discount on services and products

  • Employee discount with Salon next door

  • Free Massage/Facial after 90 days introductory period Based on level system for quantity per quarter

Requirements:

  • Valid Massage License in Washington State License

  • Experienced and New Graduates welcomed

  • Valid Professional Liability Insurance required

  • Background check required

  • Growth oriented with an interest in achieving set goals

  • Professional in technique, appearance and demeanor

  • Customer service oriented with an upbeat, happy personality

  • Required license or certification:

  • Valid Washington State Massage License Required

Licensed Esthetician

 

 

Solei is looking for friendly professionals to join our Sumner Location team! If you have a positive, outgoing personality and excellent customer service, we would love to meet you! We are interested in goal oriented individuals that possess the ability to custom tailor specific sessions based on client's individual needs. This is very busy position, so you must be able to learn new Facial & Spa treatments quickly and multi-task. 

Requirements:

  • Valid Esthetics License in Washington State License

  • Experienced and New Graduates welcomed

  • Valid Professional Liability Insurance recommended

  • Growth oriented with an interest in achieving set goals

  • Professional in technique, appearance and demeanor

  • Customer service oriented with an upbeat, happy personality

  • *Valid Washington State Esthetics License Required*

Benefit package:

  • Excellent and competitive wage package

  • Growth opportunities for wage increase

  • Free Continuing Education Classes

  • Licensing fees paid

  • Professional Development and coaching

  • Employee discount on services and products

  • Employee discount with Salon next door

  • Free Wellness Treatments

Perks of joining the Solei Team:

  • Very busy location

  • Appointment bookings provided by friendly Front Desk Staff and online

  • Set Weekly Schedules

  • Fun, professional team

  • Employee contests and awards

Jen Ranae Facial.JPG

Guest Services Specialist

 

Looking for professional, friendly and goal oriented individuals that possess the ability to problem solve and seek solutions. This is a very busy position, so you must be able to learn and multi-task. Full and Part-Time positions available for Lakeland and Sumner locations - Must be available to work evenings and weekends.

Requirements:

  • Salon or Spa Experience: 1 year

  • Flexible availability

  • A positive outlook and a sunny disposition

  • Growth oriented with an interest in achieving set goals

Benefit package:

  • Excellent and competitive wage package

  • Growth opportunities for wage increase

  • Free Continuing Education Classes

  • Professional Development and coaching

  • Employee discount on services and products

  • Employee discount with Salon next door

Perks of joining the Solei Team:​​

  • Set Weekly Schedules

  • Fun, professional team

  • Employee contests and awards